• Stylist metrics should be reviewed on four-week rolling averages, not weekly. Looking at week-to-week numbers creates a dynamic where stylists feel like they can't have an off week without it becoming a conversation. If a stylist has two strong weeks, one slow week, and another strong week, the month still looks good and nothing needs to happen. The threshold for concern is when you're seeing month-over-month decline, not a single slow week.
• You and Kelly need a leadership dashboard with all stylist links in one place. Instead of saving and hunting for individual stylist dashboards, there should be a single page you can open that has a link to each stylist's dashboard so you can click into whoever you need. That way when a stylist brings up their numbers in a vibe check, you can pull it up in real time without having to dig.
• Have the three exploratory conversations with the people who reached out about coaching, but treat them as curiosity, not commitment. You're not signing up to build a coaching business. You're just having conversations to see how it feels when you're in this new season of your life. If someone feels like a fit and you find yourself energized by it, you can ask if they'd be interested in ongoing support. If nobody does, that's fine too. No marketing, no content strategy, no program to build. Just conversations.
• Emma Schruble is shadowing Sam Domke once a week. Sam is moving to Virginia in September. Having Emma shadow her now gives clients time to build comfort with Emma so they stay with the salon when Sam leaves. If the new applicant gets hired, she could also shadow Sam to spread the transition across two people.
• Interview the Instagram applicant next Saturday. She found the salon on Instagram, was previously a hairstylist who left the industry during COVID, went into nursing, and is now looking to come back. She's open to any position (assistant, desk, or stylist with an audition). The timing is good because you need assistant coverage as Emma Schruble moves more toward the floor.
• Next call is Monday at 2:30 PM your time. You have a class until 2:00 PM that day.

• Whether coaching or mentoring other salon owners is something you want to pursue is still wide open, and that's the right place for it to be right now. You've had three to four people reach out recently to pick your brain. You're feeling a pull toward it because you know you're good at it, and there's a genuine gap in the hair industry for the kind of leadership and mindset coaching you naturally do. At the same time, you're carrying real fears: that you don't have enough experience, that you'll get overwhelmed, that it'll take away from the salon, that the people reaching out are energy vampires who won't pay, and that the last time you tried it was during a concussion and it didn't go well. The coaching exploration riff below is designed to help you sort through all of this. Nikki V also expressed concern about you taking on coaching again, so if you decide to move forward, she'll need reassurance that the team stays your priority.
• The vibe check and goal-setting questions need to be redesigned, and you're going to riff on what you want to change before we build new ones. You've been feeling like the current vibe check format could be tighter and more intentional, and the goal-setting sessions need to be structured differently. Rather than building questions from scratch, the plan is for you to talk through what you want each of those conversations to accomplish, what's working, and what's not, and then we'll extract the right questions from that.
• Phorest integration with Slack or Claude is still blocked by API access. Kelly was trying to build an automated workflow that would push weekly stylist numbers into Slack, but she needs API access on Phorest, and the login is an email address Emma created that doesn't actually exist. You'll need to contact your Phorest rep to sort out the credentials. This is Kelly's problem to solve, not yours.
• The stylist social media questions are still waiting to be finalized. This was carried from the last call. You have a list of all the questions from your previous work, and the plan is to plug them into Claude and have it organize them into three categories (ideal client, brand identity, unique stance/expertise), capped at eight questions per category.

Nothing additional this week.